Sebba
12/13/2007 8:22:08 PM
Sorry guys, i understand we are all car people here, but my experiance with dealer employees (all except one) have been total ****ing morons.
_Adrian_
12/13/2007 9:58:25 PM
no offence taken... its all about how the dealer wants to deal with you...
if you have a prob see the manager, the advisors are just anoather link in the chain...
and as FAR as tech's go, its really hit and miss, you might get a senior tech that has years and years of experience or you might get an apprentice! the more $$$ you pay the better the service due to the experience and tech salaries.
shreff99
12/14/2007 8:44:18 AM
I know what you mean...like I can tell you all abuot a Ford/Mercury/Lincoln vehicle and how to operate everything because my product knowlege is through the roof, but to work on one...forget about it! I can do the basics as far as mechanics anything else I just take it to my favorite mechanic in the back and pay him under the table to work on it...working here definately has its perks.
Sebba
12/14/2007 9:33:40 AM
At least you are honest. Nothing pisses me off more when a ****ing sales rep argues with me about a tech question.
shreff99
12/14/2007 5:04:46 PM
I just tell my customer that I really don't have anything to do with service and they have to talk to the service manager about it...MY JOB IS TO SELL THE CAR! That's it...and if I'm in finance that day I have to get them approved for a loan and do all state paperwork as well.