Finally some good news
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Finally some good news - 3/1/2007 6:19:09 PM
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soundcolor
Posts: 716
Joined: 1/20/2007
Status: offline
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As I have chonicled here about all the problems I have recently had with my new 07 xls, Not really with the truck but more so with the original dealer,
I thought that since resolution has been found, I would post, and let everyone know how it turned out.
1. James Corlew Mitsubishi in Clarksville Tennessee towed my truck to their location, and fixed the remaining issues (clunking noise in the front end, passenger side rear lower reflector not even attached, rear lower valence not attatched, bumber paint not matching, blah blah blah)
2. G.T. the service manager, personally went over my truck from head to toe, and along with his top tech, they inspected each and everything that moved, opened, closed, or was stationary on the truck. They fixed what needed to be fixed, and even pulled parts off of one of their new outlanders since they didnt have some of the clips they needed.
3. Work done to perfection. Good job guys, and thanks for the hard work.
4. MMA called me back, and took care of the stupid rental car company that was trying to charge me for keys, fuel, and an extra days rental cause the original dealer lost the only set of keys they had.
5. I am pretty happy about the work, and G.T. and the rest of the crew at James Corlew did a phenominal job, and can gladly have my buisness in the future.
In the end, it helps that MMA and James Corlew Mitusbishi went out of their way to help me. Thats customer service.
_____________________________
true beauty is only a lightswitch away
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