[QUOTE=malonzo]
I'm researching owner loyalty programs and am curious to hear from Mitsubishi owners and figured what better place to find enthusiasts than at the forum. I would like to know how Mitsubishi has communicated with you since you purchased your Mitsubishi (either New or CPO). Did they send you emails, offers, etc;. What did they do to make you feel like a part of something once you bought your car. Was it enough, too much or just right? Let me know. All feedback is welcome and very appreciated. Thanks in advance. :D
[/QUOTE]
Who are you researching this for?
Yes Mitsubishi has communicted since I purchased the car and MMC has been rather helpful and informative. There not bugging me when they send me what few emails of offers I get and phone calls have been polite.
What needs to change is at the dealership level. Lets just say I am not happy when services tells me my car is abused just by looking at it and not even taking a look at the problem and just viewing my car through a window. It is rather disappointing for me to hear the level of knowledge that dealerships have when it comes to the cars they sell.
That is what I would like to complain about.
